Frequently Asked Questions
How far in advance do I need to reserve my date?
Wedding receptions typically book 6-12 months in advance. Corporate events usually have a shorter lead time. We suggest reserving your date as soon as it is confirmed. Summer weekends and all dates in December fill very quickly.
Do you require a deposit?
We ask for an initial deposit for all events. This guarantees your placement on our calendar. Deposits vary depending on date, venue, and services required. Generally, they range from $500-$3500 and are applied to the balance of your contract. All deposits (except damage deposits) are non-refunable.
Are you insured?
We are fully licensed and insured for product and liability. Our staff is covered by Georgia state workers compensation.
Do you provide tastings?
Yes. Our culinary team is happy to prepare a selection of our most popular menu items for your enjoyment. We have several large tasting events that all our clients are invited to throughout the year.
Can I make up my own menu or make changes in your menus?
Absolutely! We love to help you create a special menu just for your party! If you choose one of the menus in our brochure, you are welcome to make any additions or changes you prefer.
Can you provide for vegetarian and special dietary needs?
We have wide variety of vegetarian, vegan and other special needs menu items. When you come in to plan your event, we will discuss your dietary needs and suggest a menu that will be suitable for you and your guests. Please tell us if we need to consider food allergies.
Why is there a charge for cutting the cake?
We include complimentary wedding cake cutting services, along with a “goodies-to-go” bag for the bride and groom when the cakes are purchased through us. We will also suppply plates, napkins, etc. for serving.
Can I buy my own alcoholic beverages?
Certainly, we’ll be happy to help you with quantities and selections in various price ranges. Bar service charges depend on how many bars and servers you will require. The wineries require wine and beer service through their staff
Can you provide bartenders for my party?
Yes. Our bartenders are trained, professional, and just plain nice! We carry full liability insurance for both food and alcohol service. As a general rule, you need to allow one bartender per 100 guests. for beer and wine bars and one bartender per 75 guests for full bar service.
How many staff will be at my event?
The number of staff needed depends on the menu chosen, how many guests you are expecting and whether you choose china or disposable products. When we prepare your proposal, estimated hours and costs for staff will be included.
How will I know what my total event cost will be?
After meeting with one of our professional event planners and discussing your needs for the event, we will prepare an itemized estimate for you. There will be separate line items for food, staff, rental equipment, china, linens - whatever you need us to provide or coordinate for you.
Do your servers wear uniforms?
Our trained, professional staff are attired in black and white uniforms with long, black tuxedo aprons. They are crisp, neat, and always ready to help with a smile!
Can you take care of china, glassware and linens for me?
We have many patterns of china, flatware and glassware available, as well as a full color range of linens. We also work with a specialty linen company for very special occasions. Ask your event coordinator to see our sample fabrics. Once you make your choices, we will order and arrange for delivery of rental items. We also coordinate the set up the day of your event.
How about tents, tables and chairs?
A full range of styles and sizes are available from our rental vendors. Usually we have the rental company tent person come to your location to measure for tent needs.
Do you require a contract?
Yes. We always require a written agreement to hold your date.
Do you charge a gratuity on your bill?
We do not put gratuities on our invoices unless directed to do so by the client. Gratuities are left to your discretion. A gratuity of 10-20% of food and drink of the total is customary. You may give these tips to the Event manager .
Can you recommend other vendors for our event?
We offer a welcome packet to all of our clients with our preferred vendor list.